Returns And Refunds

The Nursery offers free returns; the following conditions apply:

  • Products must be returned within 30 days of receipt, in original packaging and in original condition.
  • Gift vouchers, perishables and sale items are not eligible for return.
  • Any refund amount will be less the shipping charge of $9.95, this relates to the outgoing postage on the original order.  If you were eligible for free shipping on your original order, $9.95 will still be deducted from your return.  Return shipping is covered by The Nursery.
  • Shipping charges will be waived only if the returned item is faulty.

To arrange a return, please email